FAQs
Do I need a referral to see a podiatrist?
No referral is required to see our podiatrists. Although we are happy to accept referrals from your physio, chiropractor, osteopath, GP or orthopaedic surgeon
How long are appointments?
Usually appointments are 30 minutes in length, although sometimes a new patient can take longer. Minor surgeries such as those on ingrown toenails take around an hour.
Can I claim Southern Cross or other health insurance ?
This is dependent on your level of cover. We recommend you checking with your insurer prior to the appointment. We are able to provide full receipts for insurance claims. We are also accredited providers of Southern Cross Easy-Claim.
Will my treatment be covered by ACC?
If you've suffered an injury and have a current claim, please bring the details to your appointment.
We are an ACC accredited practice. This means a portion of consultation cost will be covered. ACC may also cover the full cost of an orthotic or foot support if we consider it necessary.
If you don't have an injury registered with ACC, Your podiatrist will be able to assist you with this.
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Can I book an appointment online?
Please complete our appointment request form and our reception team will get back to you as soon as possible.
We also welcome phone or in-person bookings.
Will my treatment be painful?
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Our team specialise in gentle, careful treatment. Our goal is for you to leave our clinic more comfortable than when you arrived!