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FAQs

Do I need a referral to see a podiatrist?

No referral is required to see our podiatrists.  Although we are happy to accept referrals from your physio, chiropractor, osteopath, GP or orthopaedic surgeon

How long are appointments?

Usually appointments are 30 minutes in length, although sometimes a new patient can take longer.  Minor surgeries such as those on ingrown toenails take around an hour.

Can I claim Southern Cross or other health insurance ?

This is dependent on your level of cover.  We recommend you checking with your insurer prior to the appointment.  We are able to provide full receipts for insurance claims.  We are also accredited providers of Southern Cross Easy-Claim.

Do you do home visits?

Unfortunately, we are unable to offer home visits at this time.
The entrance to our clinic is flat and wheelchair accessible making it easier for some of our less mobile clients.

Can I book an appointment online?

Please complete our appointment request form and our reception team will get back to you as soon as possible. 
We also welcome phone or in-person bookings.

Will my treatment be painful?

Our team specialise in gentle, careful treatment.  Our goal is for you to leave our clinic more comfortable than when you arrived!

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